Hi Eric! I had to write a quick email to tell you just how amazing your parts salesmen has been when we needed urgent parts for our outboard (on several different occasions) – We also own a business and understand how valuable good staff are-This guy is a keeper!!! He has been absolutely brilliant, got parts to us as fast as humanely possible and was in constant contact to make sure we were totally happy with the service and equipment your company provided. He is awesome. Really, what a great employee you have who clearly cares about your business and takes pride in his work. Just wanted you to know!!!! Time for a pay rise. Thanks to him, we will certainly be using you in the future!
Capt Debs – Island Surf & Sails
I’ve used Eric’s to maintain my 1996 Yamaha 200 outboard since it was new. The fact that it is still running well 19 years later is a testament to their excellent work. Equally remarkable is that their mechanics think enough of the organization that they stick around for a long time which is great because they learn about your engine and can maintain it proactively. Thank you Pete! Thank you Eric! –
The guys at Eric’s are the bomb. They always have what you need in stock. Knowledgeable and friendly. They even stayed open well beyond their closing time when I needed some lower unit oil. Now that they are a Contender dealer, this is where we will buy our next boat.
I have seen Eric start from one warehouse bay to eight over the past twenty years. He is an industry leader. Keep it going Eric’s OB.
I can say I have met the place that would work on all my Yamaha motor first they always are very organized with the schedule. You drop of your boat and they are calling to update you with the problem constantly. They are Yamaha factory dealer in parts and service. I just took my boat for an oil leak and they took the time to find the problem when other companies charged me for just looking at the motor and not lifting a finger thanks to the team at Eric outboard for always helping me.
I’ve had nothing but great experiences every time I’ve had Eric and guys work on my boat. I have even called them when I had a problem on the water and they walked me through troubleshooting on the phone and helped me out! Now that’s service! Continued success guys! All the best!
The best Yamaha mechanics and best staff in the world. And also carry hands down the best of the best sport fishing machines, Contender!!
This is the best crew. They can handle all of your mechanical needs. Yamaha at its best. Need Yamaha parts? They usually have it in stock or can get it for you quickly. Super place to do business and the staff is top notch. Great job Eric, Kelly, and the rest of the crew!
Captain Tadd VanDemark
Great service. Both Pete and Larry are very professional!
The best group of people I have ever worked with. We pride ourselves with the highest level of customer service, quality work and honesty.
Kelly Maloney Fullerton
Amazing people, extreme service, very meticulous. I am very impressed. Recommend them 100%. Thank you guy’s – Maximo Reyes
I just wanted to let you know how grateful and impressed I was with the response I received from you and your staff today. Pete and Gauge provided superior customer service, not only did they fit us into to their work schedule last minute, they diagnosed the problem quickly, and provided instructions on how to remedy the problem should the fuse for the Electronic Throttle Valve fail again. Their professionalism and thoroughness is greatly appreciated. Please pass along my gratitude to both of them. Rebecca Ross
Mean this with all sincerity. You guys are GREAT!
Not to bore you with a short story but after realizing I had a problem, I didn’t even hesitate in making the decision to run the boat all the way back to Lauderdale so you could fix it, rather than try to have someone in the Keys look at it. The people I was with all kept asking me “why”, and my answer was, “because I know I can count on Eric’s”. The service level you guys offer makes boating more enjoyable for your customers.
I have always wanted to join the Contender family and in November of 2016 my wife and I decided to attend the Miami Boat show and finally order the boat we had wanted for so many years. It is there that we met with Eric Raistrick, owner of Eric’s Contender located at 8755 SW 129 St. in Miami Florida. Eric sat down with us and took the time to help us design the Boat of our dreams. We finally decided on the 28S with twin 200 Yamahas, a deluxe soft top and second station controls. During the entire process we never felt like we were getting a sales pitch or a hard sell on things we really didn’t need or want and when all the details were worked out we were never made unrealistic promises or false representations. Eric believed that we should be able to get the boat completed within twelve weeks and he delivered the boat on February 9 th, well within that estimated schedule. We were invited to visit the factory while the boat was being built and Eric and his staff were always very courteous and professional. They were also available to answer any questions or address any concerns that we may have had. Needless to say, we love our new Contender and the decision to purchase our boat from Eric’s Contender made the entire experience much more pleasurable. We have also had all our Yamaha service performed at Eric’s Outboard and we would highly recommend Eric’s Contender and Eric’s Outboard to anyone looking for a quality sales and service team. – Ray and Michelle Van Hook
I recommend your store often, as much as a few times a day. I work at West Marine, and send you customers all the time. Since you are only a few minutes from us, many people go, and come back to us and say how good your shop and parts are. As far as my experience, Eric, the owner installed my motor and all gauges and shifter, cables etc. etc. in 2002. It has been perfect all these years. Thanks to Pete who comes to my house to service it, you could not find a better, honest , dependable mechanic anywhere, and now his son will be doing the same. I was impressed with Gage and his work this week with Pete.
Robert Smith West Marine